We're here to answer any questions you have! We'll give you the most straight forward advice based on our knowledge and experience. What is our experience? We're die hard anglers who have spend our entire lives on the water chasing after all species of fish, freshwater and saltwater, resident and migratory. If we don't have an answer we're confident in, we'll do our best to find out the answer for you.
We have an ear to the ground on conditions of our local rivers, that come from local guides and experts, we can give you tips on where to fish and what will work when you get there.
Custom Fly Tying
We're very well stocked with flies for all species of fish, but occasionally we may not have the one pattern that has produced for you on the opposite corner of the earth, or a pattern that you guide or lodge has insisted you have on an upcoming trip. Not to worry! Our expert staff in the shop can custom tie nearly any fly you're ever seen or heard of... as long as you or we know what it looks like! If you're interested in custom flies for any species, please contact us and provide us with specific details on your needs, if you can provide us with photos, even better! Pike, shark, trout, billfish, musky, bass... we tie for them all! Custom flies priced per fly taking into account material cost, and labour, with mimimum order requirements. - contact us for more details.
Reel Maintenance & Repair
Occasionally, reels need some love and care: drags malfunction, springs break or dirt gets into where it shouldn’t. If you’re not comfortable doing the work yourself, please bring it down to the shop and we can service it for you. We’ll do our best to get it back into working order, and if we can’t we won’t charge you a dime.
Getting the right amount of backing with the correct tension on your spool can be difficult on your own. Bring your spools down to us and let us do it. We offer free spooling for products that were purchased in the store, otherwise there is a nominal charge for the work plus the cost of the backing.
Manufactuer Repair & Warranty Processing
If you have ever snapped a rod, dented a reel, had a pair of waders or a jacket leak, you know it can be a long and burdonsome process for getting your gear repaired. Speak with one of our staff memebers either in person at the shop or by phone and we can advise you on what to do next. If your broken item is a brand we carry, we’ll send it to the manufacturer or repair center to get it evaluated, repaired, and returned to your hands. We send out warranty items at the end of every week, so you don’t have to worry about them sitting in the backroom collecting dust before they make their way out to the repair center. Please refer to our policy page for more information on the warranty process. Please note, we will need your entire rod (all pieces) to send out to warranty, not just the broken section. This applies for your reel too- bring the spool and the body of reel even if just one part is broken.
When you are bringing our waders, boots, or other garnments, to our shop for repair or warranty process please note that they must be washed, dry, and free of debris. Any item that is not clean, dry, and free of debris will refused, we do not offer a garnment or wader cleaning service.
Some rod repairs can be done simply and cheaply without going through the entire warranty process. Older rods, and those bought used, area likely no longer under warranty. Repairs in these cases can be quite costly even for a minor job. Bring it down to us and we’ll evaluate your repair needs and advise you on what can be done.